Terms of Service
Effective Date: May 4, 2025
Last Updated: May 4, 2025
These Terms of Service ("Terms") govern your access to and use of the consulting services offered by Steve Mordue ("Consultant", "I", "Me", "My") through this site.
By engaging my services, you agree to be bound by these Terms. If you do not agree to them, do not use or access the services.
1. Services Provided
I offer strategic consulting for Independent Software Vendors (ISVs) seeking to engage with the Microsoft ecosystem, including advisory services, market guidance, AppSource strategy, and related support.
Services are provided on a best-effort basis and may include meetings, written recommendations, or ongoing advisory access, depending on the scope agreed upon.
2. Engagement Model
All engagements begin with a paid initial consultation. Ongoing services may be offered at my discretion, subject to mutual agreement and may include signing a mutual Non-Disclosure Agreement (NDA).
I reserve the right to decline or terminate engagements at any time, with or without cause, provided reasonable notice is given if work has begun.
3. Payment Terms
All services are pre-paid unless otherwise agreed upon in writing.
- No refunds are provided once services are rendered or time is scheduled.
- If rescheduling is necessary, you must provide at least 24 hours' notice.
Late payments (where applicable) may result in interest charges or suspension of services.
4. Confidentiality
I treat all client information as confidential and expect clients to do the same. Where necessary, a mutual NDA can be executed.
You agree not to publicly share, publish, or distribute any materials provided without express written permission.
5. No Guarantees
While I provide expert advice, I do not guarantee outcomes, success on AppSource, co-sell eligibility, Microsoft partnerships, or any financial result.
The effectiveness of recommendations depends on many variables beyond my control.
6. Intellectual Property
All original materials, documents, and advice created during our engagement are for your use only and may not be resold, redistributed, or repurposed without my permission.
You retain ownership of your business IP and any proprietary materials shared during the engagement.
7. Limitation of Liability
To the maximum extent permitted by law, I am not liable for any indirect, incidental, special, or consequential damages arising out of or relating to my services.
My total liability under any circumstances will not exceed the amount you paid for services.
8. Governing Law
These Terms are governed by and construed under the laws of the State of Florida, USA. You agree to submit to the jurisdiction of the courts in Florida for any dispute arising from these Terms.
9. Changes to Terms
I may update these Terms from time to time. The most recent version will always be posted at https://www.isv2market.com/terms or a similar page.
Continued use of my services constitutes acceptance of the updated Terms.
10. Contact
If you have any questions about these Terms, please contact me via my LinkedIn profile: linkedin.com/in/stevemordue